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Introduction
This Privacy Policy explains how Glam Room by Kajal (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase on www.glamroombykajal.site (“Site”). By using our Site or placing an order, you consent to the practices described here.
1. Information We Collect
1.1 Device Information
We automatically gather details about your device—including browser type, IP address, time zone, and cookie data—to optimize site performance and detect fraud.
1.2 Order Information
When you place an order, we collect your name, billing/shipping address, payment details, email, and phone number to process purchases and communicate order status.
1.3 User-Provided Data
If you sign up for our newsletter, complete forms, or submit reviews, we collect the personal information you voluntarily provide, such as names and messages.
2. How We Use Your Information
- Order Fulfillment: We use Order Information to process payments, arrange shipping, and send you confirmations.
- Customer Service: We leverage your contact details to respond to inquiries and provide support between 10 AM–10 PM IST.
- Fraud Prevention: Device Information (e.g., IP addresses) helps us screen for fraudulent activity.
- Site Improvement: Aggregated analytics guide us in refining our Site’s design, navigation, and content.
- Marketing & Promotions: With your consent, we may send newsletters about new products, offers, and workshops—opt-out at any time.
3. Cookies & Tracking Technologies
We employ cookies, web beacons, and similar tools to remember preferences, track Site usage, and personalize your experience. You can disable cookies via your browser settings, though some features may become unavailable.
4. Sharing Your Information
- Platform Providers: We share data with Shopify, our e-commerce platform, which handles payment processing and security.
- Analytics Services: Google Analytics receives anonymized usage data to help us understand customer behavior.
- Legal Compliance: We disclose personal data when required by law—e.g., subpoenas, court orders—or to protect our rights.
5. Data Security & Retention
- Security Measures: We implement industry-standard safeguards, including encryption and secure servers, to protect your data from unauthorized access.
- Data Retention: We retain your Order Information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes unless you request deletion.
6. Your Rights & Choices
- Access & Correction: You may request copies of your personal data or ask us to update inaccuracies by contacting care@glamroombykajal.site.
- Marketing Opt-Out: Unsubscribe from newsletters via the link in any email or by emailing us directly.
- Do Not Track: We do not alter our data collection when a Do Not Track signal is detected.
7. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us to have it deleted.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will reflect these changes—please review periodically.
9. Contact Us
For questions or requests concerning your personal information, reach out:
- Email: care@glamroombykajal.site
- Phone: 98724-33766 (10 AM–10 PM IST daily)
- Address: 601 Nirmal Tower, Peer Muchalla, Zirakpur, Mohali (PB) 140603
Thank you for trusting Glam Room by Kajal with your personal data. We are committed to safeguarding your privacy.